We guarantee your satisfaction. Returns accepted within 10 days and we will issue a 100% refund upon receipt of the item in the condition that it was sent. If the return was due to an error on our part, we will refund your original shipping charges also. NO RETURNS on SOFTWARE.
Shipping for books, magazines, catalogs, etc is by USPS Media Mail; 5-12 day delivery extimate. Please contact before ordering if you desire to upgrade to USPS Priority Mail, 3-5 day delivery estimate. AK, HI, and Canada shipping is by USPS Priority Mail.
Our policy is that we claim full purchase price on all customs documentation for international shipments. Do not ask us, please, to list a lower value on customs forms.